About Us

We are a Hitchin-based family-run plumbing and heating company.

Peter Lewis has lived in the North Herts area all his life, and lives with his family in Hitchin.

Herts Plumbing covers Hitchin and all the surrounding towns and villages. We have a small team of three 'Gas Safe' registered engineers who between us have over 40 years of experience in plumbing and heating.

We specialise particluarly in domestic heating solutions, boiler installations and upgrades, and are Gold Standard Accredited fitters with Worcester Bosch.



Services

New Boiler installation

Our huge experience of boiler installation projects and all things heating is second to none in the North Herts area. We are Gold Standard Worcester Bosch Accredited installers and provide full guarantees.



Bathroom/Kitchen Refits

We work with a large team of experienced fitters and can manage all types of bathroom and kitchen refits.

Emergency Call-Outs

We don't provide an official emergency call out service but we'll always be happy to help where we can.

Boiler Service

We offer a full boiler maintenance service and landlord safety certificates.

Heating installation

We undertake domestic heating installation of most descriptions. Gas central heating a speciality, also underfloor heating and electric storage heaters.

Tips & Advice

Cutting off the water supply in an emergency

If your tap is connected to the mains, it is relatively simple to cut off the supply. Turn off the indoor stop valve. If it is stiff, it is advisable to use a spanner, or to apply a little oil if necessary. When this has been done, simply drain the remaining water away by turning on the taps until the flow of water has stopped.

If your hot or cold tap feeds off pipes from the cistern (water tank) , there should be either a gate valve or mini stopcock available to turn off. The stop valve can be found alongside the cold water tank. When these have been turned off, switch on the tap until the water flow has stopped.

N.B. If you find that neither the gate valve or the stopcock are present, then the cistern itself will have to be drained. To drain the cistern you must first prevent water entering the system by switching it off at the mains. Alternatively you can tie up the ball-valve by placing a piece of wood across the tank and tying the arm of the ball-valve to it. Either way, the flow of water will be stopped. The bathroom taps can then be turned on to drain out the remaining water.

If for some reason you wish to turn off the outdoor stopcock, you will first need to find it outside of your property. If you cannot locate it, get in touch with your water company. Take of the cover off, and insert the stopcock key. When you have reached the handle at the bottom, turn it clockwise to cut off the flow.

Always know where your stopcock is and make sure it turns the water supply off. If it stiff and seized up look for were your water supply isolates outside the boundry of your property. If this is deep and filled with earth it will be difficult to turn off. Try to check the stopcock every month or two to keep it working.

Try to make sure you understand what type of system you have – Do you have tanks in your loft or do you have a combi boiler. If there are tanks in the loft make sure you know how to isolate the supplies to them, perhaps there are some valves in your airing cupboard?

Keep all pipe work in exposed areas i.e in the loft or outside insulated to protect it from freezing.

Draining your heating system

Know where to drain your heating system from. This will be a small valve under one or two of the downstairs radiators. It can also be outside. It can save a lot of time looking for it!

If a tap has started dripping, it will probably be just a washer. If is left it can cause damage to the tap which may be irreparable.

Next time you are in the loft check the tanks up there – they should be well insulated and have a secure lid. Check that there is not debris in the tanks (especially dead birds– nice water for brushing your teeth in). This can block the outlet and cause bigger problems further down the line.

If you have a combi boiler, check the pressure and know what it should be when the system is cold. Also know how to repressurise the sysytem if it does drop. If the pressure drops regulary you will have to investigate why as there will be a fault there somewhere.

Know whether your heating system has had some chemical inhibitor added – this will prolong the life and efficiency of the system. After the summer you may find some of the Thermostatic radiator valves(TRV) pin may become stuck (the radiator will be cold when the heating is on) Try unscrewing the TRV and gently pulling the small pin upwards with a pair of pliars. This should release it and the radiator should now get hot.

The radiator is cold at the top and not at the bottom – generally caused by air. This can be removed by venting / bleeding the radiator. Use a vent key (purchased from most hardware shops) bleed / vent until water comes out.



Customer Testimonials

"I have just had my central heating boiler replaced and other items of the heating system changed. This work was carried out by 'Herts Plumbing' and I would like to record my satisfaction concerning the way that the job was done. Mr Lewis and his assistant were very friendly and were clean and thorough in everything that they did. A job very well done, no mess and no fuss - many thanks. I highly recommend Herts Plumbing to anyone." - Mr Denis Holland

"Peter and his team's enthusiasm and willingness to please their client distinguished them from other contractors we were considering. This 'can do' attitude complimented with their responsive and flexible approach made the whole project flow more smoothly. In short they have done what they said and have met all of our time, cost and quality objectives on a substantial project which presented more than its fair share of challenges." Lucinda

"Peter, we at Hitchin Damp and Timber, are very pleased to have you along as part of our team on our contracts. Your work is clean and efficient and your dealings with our customers is very professional. You have the rare quality of being punctual and turning up when you say you will, as well as being a polite and pleasant chap." Mr Chris Bradburn, Hitchin Damp and Timber

"We have used Herts Plumbing on several occasions to work on different plumbing jobs. They are always efficient, quick to respond, and do an excellent, professional job. We would never use anyone but Herts Plumbing." Mrs Lucy Dean

"Dear Peter, We would like to thank you very much for your prompt attention and help in sorting out our hot water cylinder and radiator. We appreciated the fact that you simply got on with the job without any fuss and made such a good job of clearing up afterwards. We shall certainly recommend you!" Mr & Mrs Dick & Sue Soper

"Herts Plumbing have always provided us with a friendly, reliable service for all plumbing requirements at our chain of inns. I have also used them privately to install a new bathroom with power shower where they understood our needs and worked very well to a tight deadline." Mr Ben Chapman, MD, Bury Inns

"This is to confirm that we have no hesitation in recommending Peter Lewis of ‘Herts Plumbing’ as an excellent tradesman. All work that he has carried out for us has been good. He is reliable and efficient. We will most certainly use him in the future." Mr Jeremy Rich, Space Lettings

"I’m pleased to say that Herts Plumbing has done a great job in improving the water pressure at The White House – a big improvement and much appreciated." Mr Toby Turner

Contact details for all the above are available on request.

© 2017 Herts Plumbing